.DOT / POLICY

RETURNS & REFUNDS.

  • Returns are accepted within 7 days, subject to the stated conditions.
  • Exchanges are allowed.
  • Opened, damaged, or worn products are not eligible for normal return/exchange.
  • DotVerse covers return shipping costs.
  • Refunds are processed within 1-7 business days after the applicable return/refund process is completed.

Damaged or Incorrect Items

For damaged or incorrect items, please contact support at dotversetshirts@gmail.com as soon as possible with your order details and photographs so that DotVerse can review the issue and provide the applicable resolution.